But this is hardly customer service. It’s actually getting in the way of a customer who’s trying to self-service because there’s no one around who can answer a basic question about the store’s confusing layout. It’s anti-service.
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Why Best Buy is Going out of Business…Gradually Yes! This! Exactly this! I don’t mind shopping retail when it’s not a miserable experience. I’m not crazy for preferring to order from Amazon most of the time. |
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pwinn posted this
